Terms and Conditions: Custom Art Commissions
1. Commission Agreement
This agreement is between the client and Jessica Gonzalez Art (the "Artist"). This document outlines the scope of work, timeline, and payment schedule for the commissioned painting. The final artwork and all rights to it, as described in this agreement, remain with the Artist.
2. The Creative Process and Your Input
The questionnaire is designed to provide me with creative inspiration and to help me understand your vision. Your responses are not instructions for a specific outcome. While your input is highly valued, all final artistic decisions regarding materials, composition, and color palette will be at my sole discretion.
3. The Artist's Responsibilities and Your Data
I, the Artist, am committed to handling your personal information with the utmost care and respect for your privacy. Your data, particularly the confidential information shared through the commission questionnaire, is securely handled. All data submitted in the questionnaire is encrypted and is only accessible by me, the Artist. This is to ensure the safety and privacy of your personal story, providing me with the inspiration needed to create your unique art piece without compromising your confidentiality.
4. Payment and Fees
A 50% non-refundable deposit is required to begin the commission. This deposit covers the cost of materials and secures your place in my artistic schedule. The remaining 50% of the painting cost is due upon completion of the artwork, before it is packaged for shipping.
5. Copyright and Ownership
I, the Artist, retain all copyrights to the commissioned artwork and any preliminary sketches or studies created during the process. I reserve the right to display, reproduce, and license the image of the artwork for my portfolio, marketing, and promotional purposes. The client owns the physical artwork once the final payment has been made, but this ownership does not extend to the copyright.
6. Process and Revisions
The estimated timeline for completion is between 4 and 20 weeks. I will provide up to two progress check-ins during this period. Any final revisions must be requested before the painting is shipped. Please note that excessive or significant revisions may result in additional charges.
7. Shipping and Handling
This section provides a general overview of our shipping procedures. Specific details for your commission will be finalized in your custom quote.
- Shipping Costs & Carriers: Shipping costs are the responsibility of the client. The final cost will be determined based on the size, weight, and destination of the artwork. We use reliable carriers like FedEx, UPS, or DHL. We can provide a quote for you, and for international orders, please note that taxes and customs fees are the client's responsibility.
- Packaging: All artwork is professionally packaged with high-quality materials to ensure your commissioned piece arrives in perfect condition.
- Timeline: The estimated shipping date will be provided once your artwork is complete. A tracking number will be shared so you can monitor your package's progress. Please be aware that shipping times can vary.
- Insurance & Responsibility: For valuable pieces, we highly recommend adding shipping insurance, which will be included in your custom quote. We are not responsible for packages once they are in the possession of the shipping carrier, but we will assist in resolving any issues with the carrier if needed.
- Damaged or Lost Packages: In the unfortunate event that your artwork arrives damaged or is lost in transit, please contact us immediately with photos of the damaged packaging and artwork. You must also retain all original packaging materials. We will work with you to file a claim with the shipping carrier.
8. Refunds
Given the custom and personal nature of this work, the initial 50% deposit is non-refundable. All sales are final. I will do my best to ensure you are happy with the artwork through the check-in process.